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Resource Center
A collection of blog posts, videos, and more all dedicated to email deliverability, strategy, and anti-abuse.
π Send It Right π
BL(aaahh!!)G
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Your Open Rates Are Wrong! Here's Why...
βOpen rates arenβt accurate, never wereβ. If youβre reading this and alarm bells are going off in your head asking, βwait, whaaaat?! π³β β keep reading to find out why email open rates were never accurate and what that means for your email deliverability.
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Escaping the Content Rut...and the Spam Folder!
What do you do when you're feeling uninspired by your email campaigns? "Just wait longer!" Just kidding...there's a bit more to it than that. This lesson shares how I work through my own bouts of blank-page syndrome, from analyzing email data and seeking inspiration from industry experts to simply taking a break. Perhaps youβll find something new that works for you. Letβs go!
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Analyzing Recipient Behavior for Email Success
Life (and email) is constantly evolving. Attentions shift. Loyalties fade. Budgets tighten. People change. This ain't a drill, folks! In this lesson, we'll cover how to identify changes in recipient behavior, like declining engagement or a sudden spike in unsubscribes, segment your lists, and tailor your emails to keep your readers cominβ back for more. Letβs go already.
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Capturing (and Keeping) Inbox Attention π
In this lesson, we dive into three strategies for improving your email marketing efforts and ensure your messages land in inboxes, not spam folders. No spoilers in the summary though, youβll have to peek inside to find out what they are.
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How to Catch (and Lower!) Email Deliverability Red Flags π©
Take control of your email deliverability and boost your marketing efforts. Learn how to identify and fix common email performance issues, such as low open rates and high spam complaint or bounce rates. Improve your sender reputation and drive better results with your email campaigns.
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π A Love Letter to Email Analogies
Over the years, I've found that the best (and most fun) way to educate people about email deliverability concepts is by likening them to scenarios people encounter in real life. Let's talk about why analogies are so amazing, and how to choose the right one for any given situation.
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Why Your Emails Arenβt Reaching The Inbox
Ever had something unexpected happen and wondered whyyyyyβ¦and how I can keep it from happening ever (ever, ever) again? Letβs taco βbout the most common reasons why your emails might not be reaching the inbox.
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Why Email Shortcuts Donβt Work
When people do things like purchasing or scraping lists to reach short-term goals, or doubling their sending frequency overnight to hit that sales target, it leads to problems ranging from high bounces and spam complaints, to spam trap hits, blocklistings, and more. Let's talk about why email shortcuts don't work, plus what does!
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Why Your Deliverability Rate Is Wrong (and what to do about it)
The #1 thing I hear from marketers seeking help with email performance issues is, βour open rates have gone down and weβre not reaching [insert any email goal or KPI here], but our deliverability rate is still really good.β
Unfortunately, the situation isnβt quite that simple. Letβs talk about why.
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Profits or Problems? The Business Impact of Email Deliverability Issues
Most of the chatter on email deliverability is about how to solve issues, not prevent them. The problem? Deliverability issues are much costlier to clean up than people realize. Letβs talk about it.
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My (least) Favorite Email Myths
Tips on how to reach the inbox are a dime a dozen these days. But not everything you've read online is true! In fact, some of it is downright BS. Letβs talk through 8 of the most common email myths that need serious debunking, like, all the time.
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Why Unsubscribes Arenβt Bad For Deliverability
Thereβs a lot of confusion over whether unsubscribes are harmful to deliverability. Letβs talk through why they arenβt a problem, even though they do suggest one is on the horizon.
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Building a Sender Reputation Fit for the Hall of Fame
Letβs have some fun with email sender reputation by pretending we're in a totally rad band together and the way we collect and manage our email lists, how recipients react to our content, and whether weβre properly authenticated is gonna make or break our chances at hitting it big.
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Why Your Email Needs Sunscreen: an intro to SPF, DKIM, & DMARC
Summer's in full swing and all I can think about is SPF...only not the kind we use at the beach. πβοΈ I'm thinkin' about email authentication, baby. (And yes, I AM a hoot at parties; thanks for asking.) Letβs dig into what you need to know, without giving your brain a sunburn. π
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What To Do When You Suspect a Deliverability Issue
Ever wondered what causes deliverability issues and how you can find them before they cause a lot of damage? This blog should (hopefully!) answer that for you.
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Why Deliverability (Still) Matters in 2024
Email has been a key driver of marketing success for more than 20 yearsβ¦but only if youβre reaching the inbox. Find out why deliverability is so challenging and why itβs (still) so important in 2024.
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